Sales Policy for Wheelbina

Effective Date: January 2, 2025

Welcome to Wheelbina! We are delighted to offer you an exceptional selection of premium beauty products. Our goal is to provide you with high-quality products that elevate your skincare, haircare, and wellness routines. Please read our Sales Policy carefully to understand how we handle your orders, payments, and shipping.

By purchasing from Wheelbina, you agree to the terms outlined in this policy. If you have any questions, please do not hesitate to contact us at [email protected].

1. Order Placement and Acceptance

When you place an order on Wheelbina.com, you are making an offer to purchase the selected products under the terms of this Sales Policy. All orders are subject to acceptance by Wheelbina. We will send you an order confirmation once your order is received. This confirmation simply acknowledges that we have received your order; it does not signify our acceptance of the offer.

  • Order Confirmation: After placing your order, you will receive a confirmation email with details of your order. Once your order is processed and shipped, you will receive a shipping confirmation email, including a tracking number.
  • Order Cancellation: Orders can be canceled within 24 hours of purchase by contacting us at [email protected]. After the 24-hour period, we cannot guarantee cancellation as your order may have already been processed or shipped.

2. Product Information

Wheelbina strives to ensure that all product descriptions, prices, and images on our website are accurate. However, we do not guarantee the accuracy of all product details, including descriptions, prices, or availability. If an error is found in the product information, we reserve the right to correct it and may cancel your order if necessary.

  • Product Availability: Products are subject to availability. If any product in your order is unavailable, we will notify you via email. You will have the option to choose a replacement or receive a refund for the unavailable item.
  • Pricing: All prices are listed in USD (United States Dollars). Wheelbina reserves the right to change prices at any time without prior notice. Taxes, shipping fees, and any applicable charges will be added at checkout.

3. Payment Methods

We accept a variety of secure payment methods for your convenience:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay (for mobile users)

Payment will be charged at the time of order confirmation. By submitting payment, you authorize Wheelbina to charge the total amount of your order, including taxes and shipping fees.

4. Shipping and Delivery

We offer reliable and secure shipping for all orders. Shipping times and costs are calculated based on your delivery address and chosen shipping method.

  • Domestic Shipping (USA):

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Free Shipping: On orders over $75 (conditions apply)

  • International Shipping: Delivery times vary depending on your location. International customers may be responsible for customs duties, taxes, and other charges that may be imposed by their respective countries.

  • Shipping Fees: Shipping costs are calculated at checkout. You will be shown the shipping fees based on your delivery address before completing your purchase.

Once your order is processed and shipped, you will receive an email with tracking details. We are not responsible for delays caused by shipping carriers or customs issues.

5. Returns and Refunds

We want you to be fully satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy. Please see our Refund and Returns Policy for full details on how to return items and receive a refund.

  • Return Period: Items can be returned within 30 days of receipt.
  • Condition of Items: To be eligible for a return, products must be unused, unopened, and in their original packaging.
  • Non-Returnable Items: Skincare, cosmetics, and personal care products that have been opened or used are non-returnable.

6. Customer Account

Creating an account with Wheelbina allows you to track orders, store your shipping and billing details, and receive exclusive offers. You are responsible for maintaining the confidentiality of your account credentials.

  • Account Benefits: Track orders, store payment methods, save favorites, and receive personalized offers.

If you forget your password or need help accessing your account, please contact customer support at [email protected].

7. Privacy and Security

At Wheelbina, we take your privacy seriously. We use encryption technologies and secure servers to protect your personal and payment information. Please refer to our Privacy Policy for more details on how we collect, use, and protect your personal data.

8. Limitation of Liability

In no event will Wheelbina be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability is limited to the amount you paid for the product(s) involved in the claim.

9. Intellectual Property

All content on Wheelbina.com, including product images, text, logos, and graphics, is the intellectual property of Wheelbina and is protected by copyright and trademark laws. You may not use any content from our website without express permission.

10. Governing Law

This Sales Policy shall be governed by and construed in accordance with the laws of the State of California, United States. Any disputes arising from this policy will be resolved in the courts of California.

11. Changes to This Policy

Wheelbina reserves the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page with an updated effective date. Please check back periodically to stay informed about any updates.

Contact Us

If you have any questions or concerns about our Sales Policy, please do not hesitate to contact us: