Privacy Policy for Wheelbina

Effective Date: January 2, 2025

At Wheelbina, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By using our website and services, you consent to the practices outlined in this policy. Please read it carefully to understand how we handle your data.

1. Information We Collect

We collect various types of information in order to provide our customers with a seamless shopping experience and to enhance our services. This information includes:

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect personal details such as your name, email address, phone number, shipping and billing address, payment information (credit card number, expiration date), and any other information you provide.

  • Browsing Information: We collect information about your browsing activities on our website, such as pages you visit, the time spent on the site, and your IP address. This helps us improve the user experience and tailor our content to your preferences.

  • Cookies: We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us track your activity and remember your preferences. You can adjust your browser settings to control cookie storage, but please note that disabling cookies may limit some functionalities on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To fulfill your orders, including processing payments, shipping products, and providing customer service.
  • Account Management: To manage your account, track orders, and offer personalized recommendations.
  • Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
  • Marketing Communications: With your consent, we may send promotional emails, newsletters, and other marketing communications about new products, offers, and updates. You can opt out at any time by unsubscribing from our communications.
  • Improving Services: To enhance your shopping experience, including analyzing trends, preferences, and website usage, as well as improving the functionality and design of our website.
  • Compliance and Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. How We Protect Your Information

Your privacy and security are very important to us. We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive information (such as payment details) during transmission to our servers.
  • Data Storage: Your personal data is stored in a secure environment with access restricted to authorized personnel only.
  • Payment Security: We use trusted third-party payment processors who comply with industry standards for securely processing payments.

Although we take reasonable precautions to protect your information, no method of data transmission or storage is completely secure. We cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your personal information with trusted third-party service providers (e.g., payment processors, shipping companies, marketing services) who assist in operating our business and fulfilling your orders. These service providers are required to protect your information and only use it for the purposes we specify.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests from authorities (such as a subpoena or court order).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction.

5. Your Rights and Choices

You have the right to control your personal information. Here’s what you can do:

  • Access and Correct Your Information: You can access and update your personal information by logging into your account on our website or contacting us directly.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters from us, you can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at [email protected].
  • Request Deletion: You can request that we delete your personal information, subject to any legal requirements or exceptions.

6. Children’s Privacy

Wheelbina does not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you are a parent or guardian and believe we may have collected such information, please contact us immediately.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that these websites have their own privacy policies, which are separate from ours. We are not responsible for the content or practices of these third-party websites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.